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How to use Apple's new privacy portal to check what information the company has on you

Heather Parry

By Heather Parry

23 May 2018

In a move to comply with the GDPR, the EU’s new set of data privacy rules that will go into effect on May 25th, Apple this week launched a “privacy portal” to show users exactly what information Apple has on them personally.

By signing into the new Apple ID Data & Privacy website with their Apple ID, customers can request to see all the data that the company holds about them. This includes photos, documents, contacts and notes as well as all their usage data from services like iTunes and the App Store.

This is to bring its privacy practices more in line with the new EU data regulations, and like other companies, Apple will be taking this opportunity to make these changes global within several months.

So what the does privacy portal do, and how do you use it?

Here’s how to see what data Apple has on you

  1. Go to and log in with your Apple ID and password
  2. If asked, answer your privacy questions or enter your two-factor authentification code
  3. Read the intro and click Continue

From here you can manage your account; you can delete or deactivate it, or correct any data, such as changing your email address. To see your data, continue like this:

  1. Under ‘Obtain a copy of your data’ click Get started
  2. Check the boxes next to the type of data you want your download to include
  3. Click Continue
  4. Choose your preferred file size from the drop down menu
  5. Click Complete request

Your download can take up to seven days to compile, and Apple will notify you via email when the download is ready. In the mean time, you can check the status of your request at

Apple has confirmed that the collated data will be confirmed after fourteen days.

This service is initially available in EU countries but Apple has said that rollout will continue to the rest of the world later this year.

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