Why SurfEasy VPN is a no-log network

Why SurfEasy VPN is a no-log network

Heather Parry

By Heather Parry

25 September 2015

Here at SurfEasy, we’re big believers in accountability – especially when it comes to VPN providers.

We think that if you’re going to trust someone to encrypt and protect everything you do online, you should know how they do that, who they are, and how they make their money. That’s why we consistently provide that information to you. We want you to trust us, and we want you to know why you do.

You might have heard us use the term “no-log network” before. But what does this really mean?

SurfEasy is a no-log network, meaning that we don’t collect any information transmitted through our network. We don’t log information about what your personal details, what you do online or what you download while you’re browsing. We don’t log this information because we don’t want it; we don’t sell your data to third parties and we don’t seek to build huge databases of this information.

We don’t do any of this because we make our money via subscriptions to our service. People pay us to provide our VPN service, and we offer a limited amount of free usage as a cost of marketing – with the hope that free users will turn into paid users. We keep our service affordable, and we treat our customers well. This is how we make our money.

Other free VPNs obviously don’t make their money this way. Their make their money by logging your usage and personal data and then selling this on. They make money by building huge amounts of information and handing that over to someone else. We don’t believe that this is how an online security company should work. This is why we are proud to be a no-log network.

There are a few instances in which we’re obliged to monitor or keep some information to ensure that the service keeps running properly, sometimes in real time. We also may be legally obliged in certain circumstances to disclose personal information to governmental authorities or agencies – although because we don’t keep any information beyond your email address, all we can hand over is this, and the information that you do, in fact, hold an account with us.

You can read our Privacy Policy in full here, and we’re more than happy to answer any questions you might have about it.

We think providing security is a privilege. We’re dedicated to keeping you safe and secure online, and we’re serious about how we do that.

If you’re not already signed up to SurfEasy, you can get started today at surfeasy.com/register

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